HanseMerkur Grundvermögen AG

All success stories

100 GB of data. Structured overnight.

The challenge

100 GB of chaos — critical documents nowhere to be found

HanseMerkur Grundvermögen AG is a nationwide institutional real estate investment and asset manager with a commitment to digital excellence, modern processes, high data quality, and efficient structures.

During a property handover, the team took over 100 GB of unstructured real estate documents. The challenge was threefold: deeply nested folder structures with cryptic file names, files that could no longer be opened because of excessive folder depths, and critical documents — leases, security deposits, handover protocols — that were simply impossible to locate.

Processing it manually was out of the question given the sheer volume. Without a solution, essential documents would have remained permanently inaccessible to the new property manager.

„Without the solution, essential documents would not have been accessible to the new property manager. — Florian Meister, Process & Quality Management — HanseMerkur Grundvermögen AG“
Florian Meister, Process & Quality Management — HanseMerkur Grundvermögen AG

The solution

AI as an AI layer — no migration, instantly intelligent

HanseMerkur Grundvermögen chose docuspine® because the solution can reliably classify large document volumes with AI, automatically recognizes relationships between properties, people, and document types, and generates DWControl files for DocuWare import.

HanseMerkur's strategic approach was clear: new technologies should strengthen existing structures — not replace them. docuspine® was an ideal fit as a complementary layer of intelligence on top of the existing DMS.

The process: a full AI analysis of every file with content recognition, automatic classification and assignment to properties and people, metadata enrichment via RAG (Retrieval Augmented Generation), and DWControl file generation for direct system import.

„Our goal is to integrate new technologies to strengthen existing structures — not to replace them.“
Silke Theilig, Head of Digital & Business Analytics — HanseMerkur Grundvermögen AG

The results

From chaos to structure — in hours

100% of all tenant-relevant files fully structured and ready for import
Seconds search time per document instead of minutes — instantly findable after classification
Reusable The model transfers to future handovers — no repeated effort required

Intelligent document processing is central to the future readiness of our data landscape. AI delivers quality and efficiency gains that simply can't be achieved any other way.

Silke Theilig Head of Digital & Business Analytics — HanseMerkur Grundvermögen AG

Timo Baerends

Product Owner docunite

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